Configure your AI customer support agent
Copy this code and paste it into your TikTok Shop's custom HTML section:
<!-- TikTok Shop AI Agent -->
<script>
window.TikTokShopAI = {
"storeName": "My TikTok Shop",
"primaryColor": "#fe2c55",
"returnPolicy": "30-day return policy for unused items",
"shippingInfo": "Free shipping on orders over $50. Standard delivery 3-7 business days",
"policies": "Please check our store page for detailed policies",
"welcomeMessage": "Hi! 👋 Welcome to our TikTok Shop! How can I help you today?"
};
</script>
<script src="https://your-domain.com/widget.js"></script>
Your TikTok Shop page preview
The chat widget will appear in the bottom corner